VP of Operations

The VP of Operations is responsible for managing our operations department to provide outstanding, five-star service through leading with passion and love for beverage, our customers, team members and business partners. The VP of Operations will partner strategically with all functions of the Company to provide strategic leadership and direction to create raving employees and customers for life.

Principal Duties and Responsibilities (Essential Functions):

  • Lead with PASSION - Leading an operations department of 30+ employees that manage wide-ranging aspects of the manufacturing and commercialization process such as formulations, demand planning, warehousing of materials, purchasing, procurement, inventory control, R&D, quality control, account management, and co-packer development
  • Responsible for building raving relationships with customers, co-packers, suppliers, and internal departments
  • Dedicated to developing beverage expertise to grow a large team with the support of Management
  • Develop, maintain, and utilize beverage industry knowledge – You and your team are the experts!
  • Maintain a high standard of service for all clients
  • Establish and monitor departmental KPIs to drive best practices and exceed expectations
  • Develop, maintain and grow top client relationships which includes routine traveling
  • Lead weekly Department meetings to align activities with business goals and objectives
  • Provide line of sight to department by communicating clear Visions and leading through change
  • Ensure department objectives are aligned with the organizations objectives as detailed in the organization objectives and the 1 and 3 year plans
  • Manage the P&L for the operations department and dedicated to ways to continuously increase revenue and decrease expenses
  • Execute a proactive approach to planning client production needs
  • Develop and maintain thorough knowledge of co-packer and supplier networks
  • Drive opportunities within NetSuite ERP to streamline processes, create efficiencies, and ensure the appropriate use of the system
  • Execute a continuous improvement program for operations functions
  • Ensure Core Processes are defined and documented to deliver superior customer service
  • Build and execute personnel capacity plan to support fast-paced company growth
  • Contribute to and communicate innovation
  • Serve as final approver and point of escalation for operational questions and any major account issues
  • Contributor in the hiring process which includes reviewing resumes, conducting interviews, and making hiring decisions

Qualifications & Skills:

  • Bachelor's degree in business or technical discipline or equivalent required
  • 10 years’ minimum experience in business operations or professional services
  • 5 years minimum supervisory or management experience
  • Passionate about coaching and development
  • Proven track record of developing, engaging and inspiring people to achieve superior results
  • Dedication to department high quality customer service delivery and integrity through proven client and customer relationships
  • Proven track record of excellence in client management with quality service
  • Strategic thinker with financial acumen to grow the business while maintaining and retaining current business
  • Proven success in hiring the best talent and effectively managing team performance
  • Customer service driven with strong interpersonal and communication skills
  • Proven ability to interact effectively with Senior Executives, Entrepreneurs and Business Owners
  • Ability to manage multiple projects and employees with the ability to prioritize
  • Energetic and enthusiastic with a willingness to learn and grow within the company
  • Ability to effectively manage a cross-functional team
  • Strong training and presentation skills
  • Ability to work under pressure with close deadlines
  • Willingness and flexibility to travel up to 25% of the time and the ability to work nights and weekends when traveling
  • Experience with EOS process is a plus.  http://www.eosworldwide.com/

**Relocation and remote work considered for the right candidate.**

To Apply: Please email your resume to resume@bevsource.com. Video cover letters are strongly encouraged.